WHAT PERSONAL DATA DO WE COLLECT?
| EXAMPLE DATA CATEGORIES | EXEMPLES |
|---|---|
| Identification: | Name, TIN, Address, Date of Birth, Marital Status |
| Contact | Telephone and E-mail |
| Profile and Interests | Services and products purchased, frequency of visit, dates of visits, technical history, etc. |
WHO IS RESPONSIBLE FOR THE TREATMENT OF YOUR PERSONAL DATA?
WHY DO WE COLLECT THIS DATA?
• Consent
When we have your prior and express written consent on paper or online.
• When a contract for service provision is in effect
When the processing of personal data is necessary for the conclusion, execution and management of the service provision contract.
• Compliance with legal obligation
When the processing of personal data is necessary to comply with a legal obligation to which Iluminho – Instalaciones Electricas, Lda. is subject directly or indirectly (by virtue of the service provision contract with the client).
WITH WHOM DO WE SHARE YOUR PERSONAL DATA?
• Public entities (Tax Authority, Courts, etc.)
Entities to whom data must be communicated under the law.
• Subcontractors
Your data can be transmitted to subcontractors to handle on our behalf
In this case we will take the necessary contractual measures to ensure that the subcontractors respect and protect the holder’s personal data.
WHAT DO WE DO WITH PERSONAL DATA?
Personal data can be used to charge for services; dissemination of marketing campaigns; definition of consumption profiles, optimization of the customer experience; adaptation and development of new products or services.
DO WE STORE PERSONAL DATA?
• Mandatory data for compliance with legal obligations
They will be kept for the required legal period (for example, Tax Administration – 12 years).
• Other data
The data will be kept only for the period of time necessary for the accomplishment of the defined purpose or, depending on what is applicable, until you exercise your right of opposition, right to be forgotten or withdraw your consent.
HOW CAN YOU ACCESS PERSONAL DATA WE HAVE?
You can request access to your personal data at any time upon written request to iluminho@iluminho.pt and we will respond within a maximum period of 30 days. You can also consult our privacy policy at any time online at https://www.iluminho.pt/en/privacy-policy. We are committed to full transparency and will not hide information in small print.
WHAT ARE THE RIGHTS AND HOW CAN YOU EXERCISE THEM?
• Right of Access
Right to obtain confirmation of what your personal data are processed and information about them, such as, what are the purposes of the treatment, what are the storage periods, among others.
• Right of Rectification
Right to request the rectification of your personal data that are inaccurate or to request that incomplete personal data be completed.
• Right to Erase or Forgetfulness
Right to obtain the erasure of your personal data, as long as there are no valid and notably legal grounds for its conservation (for example, legal obligations imposed by the Tax Authority or Courts).
• Right to Portability
Right to receive the data you provided in digital format in current use or to request the direct transmission of your data to another entity.
• Right of Opposition
Right to oppose or withdraw your consent, at any time to a data processing, as long as there are no valid and in particular legal grounds for their preservation (for example, legal obligations imposed by the Tax Authority or Courts).
• Right of Limitation
Right to request a limitation on the processing of your personal data, in the form of suspension of treatment or limitation of the scope of treatment to certain categories of data or processing purposes, provided that there are no valid and in particular legal grounds for their conservation ( for example, legal obligations imposed by the Tax Authority or Courts).
• Right not to be subject to automated decisions
Right not to be subject to decisions taken exclusively on the basis of data processing carried out by a computer program designed to assess certain characteristics of the data subject, provided that there are no valid and in particular legal grounds for their conservation (for example, legal obligations imposed by the Tax Authority or Courts).
• Right of Complaint
Right to lodge a complaint with Iluminho and / or the supervisory authority (CNPD), through the following contacts:
Address: Rua de São Bento n.º 148-3º 1200-821 Lisboa
Tel.: +351 213928400 – Fax: +351 213976832 E-mail: geral@cnpd.pt
• Right of Notification
Right to be notified by the person responsible for the processing of personal data of situations in which there has been rectification or erasure of the data or violation of personal data with a high risk for personal rights and freedoms, unless this proves to be absolutely impossible or implies a disproportionate effort.
The exercise of your rights can be requested at any time upon written request to the address iluminho@iluminho.pt.
We will always reply within a maximum period of 30 days.